Copy of Frequently Asked Questions

Description
Some description text in here.
Sizing &amp Fit
Sizing: 1=XS, 2=S, 3=M, 4=L
Care & Maintenance
Dry Clean only.
Shipping Information
Free International Shipping
With So Many Places To Shop, Why Should I Trust Avanti?
Simply put, we believe in good old fashioned customer service. We believe in building relationships, listening to feedback, and putting the people who help & support us on a pedestal because we could not be here without you. That is where we hope to separate ourselves from the competition. There is never a "dumb" question, only friendly assistance at your beck and call. At Avanti, we desire to bring love, connection, passion and creativity to a world where those values are becoming harder and harder to find. Thank you so much for taking the time to read through our policies and please reach out to us with anything on your mind, we are here for you! Contact Us
Sizing &amp Fit
Sizing: 1=XS, 2=S, 3=M, 4=L
Care & Maintenance
Dry Clean only.
Shipping Information
Free International Shipping

 

With So Many Places To Shop, Why Should I Trust Avanti?
Simply put, we believe in good old fashioned customer service. We believe in building relationships, listening to feedback, and putting the people who help & support us on a pedestal because we could not be here without you. That is where we hope to separate ourselves from the competition. There is never a "dumb" question, only friendly assistance at your beck and call. At Avanti, we desire to bring love, connection, passion and creativity to a world where those values are becoming harder and harder to find. Thank you so much for taking the time to read through our policies and please reach out to us with anything on your mind, we are here for you! Contact Us

Does Avanti Pierce & Do You Take Walk-ins?

You bet we do! We have piercers on staff all day, every day. We take walk-ins until 30 minutes before close but are also happy to make appointments. Professional body piercing appointments can be made online or in store. Feel free to call us at 503-620-0110

Can You Change My Jewelry For Me?
Absolutely! We can make sure your new jewelry is installed securely and has a proper fit - just have a professional do it!
What's the benefit to having a piercer stretch my ears?
There are many factors in play when stretching piercings. A piercer has the training and experience to see when the skin being stretched is ready to accept the next size of jewelry. Time, tissue vascularity, and climate affect our piercings, especially those we are trying to expand. We offer a stretching service with a pair of glass plugs up to 25mm ~1".

I Have Sensitive Skin, Can I Wear Your Jewelry?
Absolutely! We sell only materials that are known to be bio-compatible with all bodies, including: ASTM F-138 Implant Grade Stainless Steel, ASTM F-136 Implant Grade Titanium, Niobium, and Solid 14K or 18k Gold. We also offer borosilicate glass.
How Long Have You Been In Business?
We have been in business for over 10 years. We started out as a tiny kiosk in Eugene, Oregon back in June 2007. We moved our kiosk up to Tigard, OR and opened up in Washington Square Mall in February 2008. Little by little we expanded our tiny kiosk until we made a custom kiosk that was as big as we could possibly fit in the middle of the mall. June 20th, 2013 we opened our first storefront inside Washington Square Mall next to JCPenney and Journey's. We are here because of you. Thank you so very much for your support and love throughout the years. Our goal is always and will forever be to provide you with the most innovative body jewelry available and service with a smile. :]

What Is Your Exchange Policy?

For your safety and ours, we heat seal our merchandise at the time of purchase/prior to shipping it to you. We do this for a few reasons:

1. We only sell brand new merchandise that has never been worn. 

2. While we are not able to refund your purchase, we still want you to have the option of exchangingyour unopened jewelry for something else or store credit; and if the heat seal remains in tact, this proves the product has not been worn. 

3. Perfect for gift giving or if you are not positive on the size of the jewelry you need; sealing the bag this way makes it possible to still exchange it for you for whatever reason as long as the packaging has not been tampered with or broken. :]

Most body jewelry retailers will tell you that all sales are final; period. We are just the opposite, we want you to have the best experience possible and take comfort knowing that Avanti is here to take care of you in every way we can! We offer 14 days after purchase to exchange jewelry and during the holidays we extend that all the way to January 15th, to make sure you have plenty of grace period for gifts!

Why Is My Product Inside A Tamper-Proof Bag?
We heat seal our bags so that you have the opportunity to exchange your jewelry if you'd like within the 14 day exchange period. This way the product stays in brand new, unused condition so we are able to take it back. We only sell brand new unworn merchandise, so if you are unsure if the jewelry will fit, please do not open the tamper-proof seal and contact us ASAP so we can help you out. 


I Purchased The Wrong Size, What Do I Do?
Please do not open the heat sealed bag and contact us ASAP so we can help you get the correct size. We create a tamper-proof seal on our products so that we are able to exchange jewelry in case something is the wrong size. We also have piercers on staff daily to help you get the best fit for your piercing, never hesitate to take advantage of the full range of services we offer. 
 
What Does 'Gauge' Mean?
'Gauge' is a form of measurement that describes the thickness of the jewelry. Piercers will often choose what size is appropriate for your piercing. Thicker gauges are worn in certain piercings because a piece of jewelry that is thicker is more stable and less prone to tearing or migration. 
 
Still not sure if Avanti is right for you? Check out what our guests have to say by taking a look at our Reviews, Yelp or Google! :D
★ Reviews

Let customers speak for us

759 reviews
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K
Piercing - Conch
K.T.
Amazing

They answered all my questions, and pierced a wonderful double conch piercing on me which look amazing. Great staff !

A
Piercing - Rook
A.G.
New Piercing

This is the second piercing I’ve gotten and the healing has been great and it looks great. The process is very sanitary and fast. Would recommend

Bootiful

I love my stud and the way it sits perfectly on my nose. I was worried about it being too small or not noticable and looking like a pimple but it truly is the perfect fit!

K
Piercing - Eyebrow
K.H.
Brow piercing

Amazing people in the shop and awesome at their job!!

Amazing service and clean environment

Erika was the most professional yet down to earth person. She made me feel so comfortable about getting my piercing. It was one of the most painless experiences and honestly didn't hurt. I've heard getting your daith pierced hurts like heck. I don't know how she did it but it never once throbbed or got infected. I was even able to sleep on it that very night. I will never go anywhere else for piercings again. Bravo Erika! Bravo!!