For your safety and ours, we heat seal our fine body jewelry and other merchandise prior to shipping it to you. We do this for a few reasons:
1. We only sell brand new merchandise that has never been worn.
2. We want you to be able to exchange for different merchandise or store credit if you would like and this heat seal proves the product has not been tampered with. All jewelry should be properly cleaned prior to wear.
3. Perfect for gift giving or if you are not positive on the size of jewelry you need, you can see it in person and we can still exchange it for you as long as the packaging is not tampered with :-)
Most body jewelry retailers say the sale is final, period. We are the opposite, we want you to have the best experience possible and know that Avanti is here to take care of you in every way we can! Please contact us immediately if you have any issues, we are happy to help. We offer a 14 day period after delivery to exchange your still-sealed merchandise.